Technology Notification: Archival and Deletion of Blackboard Courses

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Technology Notification:

Information Technology would like to remind faculty of the upcoming archival and deletion process for Blackboard Learn courses. As we approach the scheduled removal of Winter 2022 term courses on Thursday, May 30th, 2024, we would like to emphasize the critical importance of maintaining course data. Timely adherence to archival procedures ensures the integrity of our educational resources, compliance with storage constraints, and seamless access for both instructors and students. For transparency purposes, the information below outlines the various timelines we adhere to.

Archival Timeline:

  • Term courses within Blackboard Learn are available to instructors for two years after the semester in which they were taught. Upon the conclusion of a term, courses older than two years are archived and removed from Blackboard Learn. The offline archives are retained for an additional two years.

Permanent Deletion:

  • All Blackboard Learn courses that have been archived offline for more than two years will be permanently deleted. Instructors can request a restore of the course within the first two years of archival.

  • Winter 2022 term courses are scheduled to be removed from Blackboard Learn on Thursday, May 30th, 2024. If any existing courses in Blackboard are linked to content in a Winter 2022 course, there may be potential impacts.

Course Restore Request:

  • To request a course restore, please complete this Service Request Form. Additionally, instructors can manually create their own archive/exports at any time. For more information on archiving and exporting, please refer to this knowledge base article.

  • Courses not associated with a term, such as templates, portfolios, master course shells, training and orientation courses, and any individual or departmental courses used for accreditation, are not subject to the standard archival process.

Action Required:

  • We kindly ask you to review your courses after May 30th and report any possible issues to IT Support at itsupport or via the IT Support Portal.

We appreciate your cooperation in ensuring the smooth management of our Blackboard Learn platform. If you have any questions or concerns, please do not hesitate to reach out to IT Support.

Technology Notification – Sunsetting TechSmith Camtasia and Snagit

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Technology Notification:

In 2021 GRCC made the decision to switch to Panopto for the creation and editing of video and images. Panopto offers robust features for recording, editing, and sharing videos. Over the past 3 years we have assisted users in their move from TechSmith Camtasia and Snagit to Panopto.

We will now be sunsetting TechSmith Camtasia and Snagit. Effective June 30, 2024 the TechSmith tools will no longer be available.

If you have any questions or need assistance, please don’t hesitate to reach out to the IT Support Desk at itsupport. We are here to help make this transition as smooth as possible for you.

Thank you for your understanding and cooperation.

Update: Technology Issue – Raidercard Kiosk Service Disruption

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Technology Notification:

Engineers in Information Technology are still in communication with vendors to restore the service disruption affecting Raidercard kiosks.

A resolution ETA is not available.

What does this mean for you?

  • Students and/or staff are unable to use the Raidercard kiosks, however StudentLink may be used as a workaround.

Update: Technology Issue – Raidercard Kiosk Service Disruption

Posted on by

Technology Notification:

Engineers in Information Technology are still in communication with vendors to restore the service disruption affecting Raidercard kiosks.

A resolution ETA is not available.

What does this mean for you?

  • Students and/or staff are unable to use the Raidercard kiosks, however StudentLink may be used as a workaround.

Technology Notification – Password Changes Coming Soon

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Information Technology would like to remind you of upcoming changes to GRCC’s passphrase requirements for your GRCC campus network account. While we are increasing the minimum passphrase length from 10 to 14 characters, passphrase resets will only be forced once per year rather than once every 120 days. These changes will go into effect on Monday, May 6th.

In the meantime, we want to provide you with some helpful tips for creating a strong passphrase:

  • Combining Different Categories of Words – Avoid easily guessable phrases or quotes. Opt for a combination of unrelated words that are memorable to you but difficult for others to guess.

  • Randomize – Include a mix of uppercase letters, lowercase letters, and numbers in your passphrase to add complexity and make it more secure.

  • Unique/One-of-a-Kind – Consider using a passphrase that is unique to you and not easily associated with publicly available information such as your name, birthdate, or address.

Remember, your passphrase is the key to accessing sensitive information and resources at GRCC, so it’s essential to choose one that is both secure and memorable.

If you have any questions or concerns about creating a strong passphrase or the upcoming changes to your GRCC account, please don’t hesitate to reach out to our Information Security office at ITSecurity.