Technology Notification – Blackboard Inline Grading Update (7/13/2020)

Technology Notification –

Bb Annotate, Blackboard’s new inline assignment grading tool is scheduled to replace the existing inline grading tool (New Box View) in your courses on Monday, July 13th. Bb Annotate will offer a more robust feature set for you to provide customizable feedback to your students, including a sidebar summary view, freehand drawing tools, various color selections, and more. Bb Annotate is now available in GRCC’s Blackboard test instance (bbtst.grcc.edu) if you would like to try it out today.
To prepare for the arrival of Bb Annotate:

  1. Watch a video about Bb Annotate: Bb Annotate Overview in Blackboard Learn
  2. Download your Quick Start Guide: Bb Annotate Quick Start Guide for Instructors
  3. Visit the Help documentation site:

As always, your IT department is available via our Support Portal, email, and by phone 234-4357.

Technology Notification – Account Creation and Password Self-Service Maintenance (7/10/2020)

Technology Notification:

Information Technology will be upgrading our account creation and provisioning system this Friday, July 10th starting at 10:00 AM with completion by 10:00 PM.

What does this mean for you?

  • The password reset system (via grcc.edu/password) will be unavailable until the upgrade is complete
  • Automated account creation for new students and staff will paused until the upgrade is complete
  • Accounts to be created will be queued during this time and will be automatically processed once everything is back up.

If you’re unable to access your account(s) due to an expired password during this time call our IT Support Desk at -4357.

Technology Notification – Blackboard Outage

Blackboard is currently experiencing an outage, engineers are investigating the issue, no ETA has been provided at this time.

[X] This issue is being investigated

Initial Discovery Date/Time: 06/30/2020 10:35 am


Submit a Service Request through our Support Portal at https://supportdesk.grcc.edu

Any future updates will be posted at: www.grcc.edu/status

Also available through:

https://grccitstatus.wordpress.com
http://www.grcc.edu/informationtechnology/customersupport
https://www.facebook.com/GRCCit/

Technology Notification – System Interuption

Technology Notification –

GRCC’s campus network experienced a short outage between 11:48 and 11:49am on Wednesday, June 10.

This short outage would have caused uses to disconnect from campus resources including (but not limited to) VMware and Blackboard. Any activity in these affected systems would have been disconnected.

All systems are back up and operational at this time. We apologize for any inconvenience.

IT Notification – Health Screening Questionnaire

As announced last week, in part of our plan to move into Phase 1 of our return to campus, employees will be required to complete a health screening questionnaire each day before arriving to work. The questionnaire is currently available through the Online Center account.

IT has identified an issue accessing the questionnaire from an Android device using Google Chrome. For those that are using Android devices, the current workaround is to use the Mozilla Firefox application or to submit the form from a laptop, desktop, or iOS device.

IT Notification – PeopleSoft Planned Maintenance (5/7/20)

Technology Notification –

PeopleSoft will be offline for planned maintenance on Thursday, May 7th. This maintenance will run from 10:00 PM to Midnight. We apologize for any inconvenience caused by this maintenance.

The following services are affected by this maintenance:

  • Online Center
  • CSProd
  • HRProd
  • FSProd


Submit a Service Request through our Support Portal at https://supportdesk.grcc.edu

Any future updates will be posted at: www.grcc.edu/status

Also available through:

https://grccitstatus.wordpress.com
http://www.grcc.edu/informationtechnology/customersupport
https://www.facebook.com/GRCCit/