Technology Notification –
Information Technology has identified a service disruption affecting Raidercard Kiosks. Engineers are working to restore service, but a resolution ETA is not yet available.
What does this mean for you?
Students and/or staff are unable to use the Raidercard kiosks, however StudentLink may be used as a workaround.
Technology Notification:
Scheduled maintenance originally planned for Thursday April 11, affecting all of PeopleSoft including the Student and Faculty Online Centers, has been postponed to a future date.
Further details will be provided as they become available.
Information Technology would like to remind you of upcoming changes to GRCC’s passphrase requirements for your GRCC campus network account. While we are increasing the minimum passphrase length from 10 to 14 characters, passphrase resets will only be forced once per year rather than once every 120 days. These changes will go into effect on Monday, May 6th.
In the meantime, we want to provide you with some helpful tips for creating a strong passphrase:
Combining Different Categories of Words – Avoid easily guessable phrases or quotes. Opt for a combination of unrelated words that are memorable to you but difficult for others to guess.
Randomize – Include a mix of uppercase letters, lowercase letters, and numbers in your passphrase to add complexity and make it more secure.
Unique/One-of-a-Kind – Consider using a passphrase that is unique to you and not easily associated with publicly available information such as your name, birthdate, or address.
Remember, your passphrase is the key to accessing sensitive information and resources at GRCC, so it’s essential to choose one that is both secure and memorable.
If you have any questions or concerns about creating a strong passphrase or the upcoming changes to your GRCC account, please don’t hesitate to reach out to our Information Security office at ITSecurity.
Technology Notification:
Engineers have restored full functionality to Papercut Service at approximately 04/02/2024 6:40 pm
What does this mean for you?
Technology Reminder:
Information Technology would like to remind you of upcoming changes to GRCC’s passphrase requirements for your GRCC campus network account. While we are increasing the minimum passphrase length from 10 to 14 characters, passphrase resets will only be forced once per year rather than once every 120 days. These changes will go into effect on Monday, May 6th.
In the meantime, we want to provide you with some helpful tips for creating a strong passphrase:
Combining Different Categories of Words – Avoid easily guessable phrases or quotes. Opt for a combination of unrelated words that are memorable to you but difficult for others to guess.
Randomize – Include a mix of uppercase letters, lowercase letters, and numbers in your passphrase to add complexity and make it more secure.
Unique/One-of-a-Kind – Consider using a passphrase that is unique to you and not easily associated with publicly available information such as your name, birthdate, or address.
Remember, your passphrase is the key to accessing sensitive information and resources at GRCC, so it’s essential to choose one that is both secure and memorable.
If you have any questions or concerns about creating a strong passphrase or the upcoming changes to your GRCC account, please don’t hesitate to reach out to our Information Security office at ITSecurity.
Technology Notification:
Engineers have restored full functionality to PeopleSoft environments at approximately 7:55 AM.
What does this mean for you?
Information Technology has identified a service outage affecting PopleSoft. Engineers are working to restore service, but a resolution ETA is not available.
Affected services include:
What does this mean for you?
Technology Notification:
Engineers have received notice from our vendors that full functionality to StudentLink has been restored at approximately 03/07/2024 1:43 pm
What does this mean for you?
Information Technology has identified a service disruption affecting Student Link. Engineers are working with our vendors to restore service, but a resolution ETA is not available. We will provide updates regarding this disruption as soon as they become available.
Affected services include:
What does this mean for you?
Technology Notification:
We’re excited to share that Information Technology is currently working on a project to enhance our account management system for workstation and storage access, while also integrating new encryption options to improve our security measures.
Our goal is to implement these changes without any disruption to you in the coming months, of course we will be communicating more details about the timeline and benefits to our campus community as we get closer to making these changes happen. Until then a couple of key points to know about this work:
Increased Security: By integrating new encryption options, we’re committed to fortifying our digital infrastructure against potential threats, safeguarding our sensitive data more effectively.
Improved account management: By simplifying the process of managing workstations, accounts, and storage access we’ll be able to ensure only essential accounts are maintained while reducing security risks significantly.
Optimized Shared Network Storage: We are working to improve the efficiency and accessibility of our shared network storage resources, making it easier for users to store and retrieve files securely.
All of these improvements combined are being done to ensure our network infrastructure is set up for future growth and increased security.
Please keep an eye out for future communications regarding this work, until then, if you have any questions please don’t hesitate to reach out to ITSupport or by submitting a ticket via the Support Portal.
GRCC IT Status Updates 