Technology Notification: PeopleSoft Planned Maintenance – 5/16/2018

May 16, 2018

Technology Notification:

PeopleSoft will undergo required and planned maintenance for approximately two hours tonight, May 16, 2018. This maintenance will begin at 10:00 pm and conclude by 12:00 am tomorrow morning. PeopleSoft Student, HR, Financials, and the Online Center will be unavailable during this maintenance.

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Technology Notification: Online Center Maintenance

May 3, 2018

Technology Notification –

The Online Center will undergo planned maintenance tonight, 5/3/2018, from 8:30 to 10:30 pm. The Online Center will be unavailable during this time. This maintenance will include adjustments to enterprise storage and will address recent performance issues in PeopleSoft and Perceptive Content (ImageNow).


Blackboard Planned Maintenance

May 3, 2018

Blackboard will undergo a scheduled update along with database server maintenance on Thursday, May 3rd, from 5:30pm until 11:30pm. During this time, Blackboard will be unavailable.


Technology Resolution Notification: GroupWise Messages (05/01/2018)

May 1, 2018

Technology Notification:

GroupWise messages are now being delivered immediately upon processing. No further delays are anticipated.

Any future updates will be posted at: www.grcc.edu/status

Also available through:

https://grccitstatus.wordpress.com
http://www.grcc.edu/informationtechnology/customersupport
https://www.facebook.com/GRCCit/


Technology Notification: GroupWise Pending Messages (05/01/2018)

May 1, 2018

Technology Notification:

Sent GroupWise messages will show in a Pending Status due to performance issues with the GroupWise server.

All messages will be processed and sent, however, there will be a significant delay. This includes documents scanned and sent to email from campus printers.

Engineers are aware of the performance issues and are working to correct the issue, a solution will not be in place until Thursday, May 3rd.

Any future updates will be posted at: www.grcc.edu/status

Also available through:

https://grccitstatus.wordpress.com
http://www.grcc.edu/informationtechnology/customersupport
https://www.facebook.com/GRCCit/


Technology Notification – Spam Email (4/16/2018)

April 16, 2018

Technology Notification –

GRCC Faculty and Staff may receive an email similar to the italicized section below. This email contained one or more links prompting recipients for information. This is a phishing attempt, made to appear sent by a trusted contact, trying to collect personal data.


Technology Notification – Phishing Email: “Fatima Lawson” 04/04/18

April 4, 2018
Technology Notification –
 
GRCC Faculty and Staff may receive a phishing email as seen in the example below:

LETTER FROM THE PRESIDENT DR BILL PINK
Dear Colleagues:

I will like to remind each and every one of you that this organization holds itself to the highest ethical standards. To that end we are pleased to announce our updated Business Integrity Program. Adherence to the Program standards not only achieves compliance with applicable laws and regulations, but affords us tangible business benefits. These standards also avoids liability for our company and all of us and also protects our reputation, but that is only the first of several benefits.

We must not take these benefits for granted as corporate scandals in recent years at Enron, Tyco, and other companies –including some companies in the pharmaceutical and biotechnology industries – have eroded the confidence of employees, customers, shareholders, and others.

Each of us must regularly affirm our commitment to integrity by acknowledging our agreement to the standards outlined in the Business Integrity Program. Please recognize the compliance responsibility this organization places in each and every one of us, as it will be taken seriously and any failure to act in accordance with the principles outlined herein.

The Business Integrity program is attached in this email and can also be accessed HERE, It is important that all staff go through it thoroughly and adhere to these standards so you will be helping to assure the future success of this organization.

Sincerely,

President
Dr. Bill Pink


Grand Rapids Community College
143 Bostwick Avenue NE
Grand Rapids MI 49503-3295
(616) 234-4000

Emails similar to these are not from the GRCC IT Department or a GRCC Faculty or Staff member. These are phishing attempts from scammers, made to appear that it is sent by a trusted contact, trying to collect your personal data.
  • GRCC IT nor any Faculty or Staff members should not be requesting banking information nor account password information.
  • Delete this message from your GroupWise inbox
  • Don’t click any links or download any attachments from any suspect messages
  • Don’t use your work email address for mailing lists
If you receive a phishing attempt, report it to the IT Support Desk at ITSupport@grcc.edu or by calling 234-4357. If you have clicked any links or downloaded/opened any files, please let us know immediately.
Any future updates will be posted at: www.grcc.edu/status