IT Scheduled Maintenance – GRCC Wireless Upgrade (03/07/16 5:00 PM)

March 2, 2016

Technology Maintenance –

GRCC Wireless will be unavailable from Monday, March 7th at 5:00 PM until Tuesday, March 8th at 8:00 AM.

Upgrades will be made to the wireless controller during this maintenance cycle.

Any future updates will be posted at: www.grcc.edu/status

Also available through:https://grccitstatus.wordpress.com/,http://www.grcc.edu/informationtechnology/customersupport,https://twitter.com/grccithelp, and www.facebook.com/grccit

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Resolved – IT Technology Issue – GRCC Wireless Connectivity

August 6, 2015

Technology Issue Resolved:
Users are able to connect to and access GRCC Wireless.

[X] This issue has been resolved 08/06/2015 8:25 AM

[X] This issue is being investigated

Initial Discovery Date/Time: 08/06/2015 8:00 AM

Any future updates will be posted at: Also available through http://www.grcc.edu/informationtechnology/customersupport, https://grccitstatus.wordpress.com, https://twitter.com/grccithelp, and www.facebook.com/grccit


IT Technology Issue – GRCC Wireless Connectivity

August 6, 2015

Technology Issue Notice:
Users are unable to connect to GRCC Wireless.

[X] This issue is being investigated

Initial Discovery Date/Time: 08/06/2015 8:00 AM

Any future updates will be posted at: Also available through http://www.grcc.edu/informationtechnology/customersupport, https://grccitstatus.wordpress.com, https://twitter.com/grccithelp, and www.facebook.com/grccit


RESOLVED – IT Technology Issue ~ Sporadic GRCC wireless connections issue

October 10, 2014

Technology Issue Resolved: Over the past few days, some of our Faculty, Staff, and Students have had issues connecting to the GRCC wireless network. Access to Web-pages outside of grcc.edu has been restored.

[X] This issue has been resolved 10/10/2014 2:00 pm

Initial Discovery Date/Time: 09/22/2014

Any intermittent updates will be posted at: http://www.grcc.edu/itsupport

~Also available through https://grccitstatus.wordpress.com/ and at http://twitter.com/grccithelp


Update: GroupWise, Blackboard, Network password will be the same: Thursday, January 2nd 2014

December 20, 2013

Reminder:
Beginning Thursday, January 2nd 2014, the GRCC staff and faculty email (GroupWise) will use the same user-name and password used to login to campus computers and Blackboard.

What this means to you:

Passwords for the following will be the same on Jan 2, 2014:
– Blackboard
– Network login ( the way you login to campus computers)
– GroupWise email
– Wireless
– iMageNow
– Mobile devices

What you need to be aware of:

– GroupWise Client (the one installed on your office computers) and Web (mail.grcc.edu) will use the same user-name and password

– If you already setup your GroupWise password as your network login password, nothing will change. They will be the same.

– Password for GroupWise, Blackboard, and Network will expire after 120 Days
– Password can be reset off campus by going to grcc.edu/password OR on a campus computer by using the following:
Username: lookup
Password: lookup

One less password to worry about in the New Year. If you have any questions regarding this, please call the IT Customer Support Help Desk at 234-HELP (4357).

Thank you for your understanding.


Update: GroupWise, Blackboard, Network password will be the same: Thursday, January 2nd 2014

December 16, 2013

Beginning Thursday, January 2nd 2014, the GRCC staff and faculty email (GroupWise) will use the same user-name and password used to login to campus computers and Blackboard.

What this means to you:

Passwords for the following will be the same on Jan 2, 2014:
– Blackboard
– Network login ( the way you login to campus computers)
– GroupWise email
– Wireless
– iMageNow
– Mobile devices

What you need to be aware of:

– GroupWise Client (the one installed on your office computers) and Web (mail.grcc.edu) will use the same user-name and password

– If you already setup your GroupWise password as your network login password, nothing will change. They will be the same.

– Password for GroupWise, Blackboard, and Network will expire after 120 Days
– Password can be reset off campus by going to grcc.edu/password OR on a campus computer by using the following:
Username: lookup
Password: lookup

One less password to worry about in the New Year. If you have any questions regarding this, please call the IT Customer Support Help Desk at 234-HELP (4357).

Thank you for your understanding.


Update: IT Technology Issue~ Wireless Unavailable (12:00 PM)

March 13, 2013

Technology Issue Update:

Wireless connectivity continues to be intermittent across campus at this time. To resolve the connectivity issues an update to the Cisco wireless software will need to be applied after 10:00 PM this evening.

Connectivity will remain intermittent for the remainder of the afternoon until this update is applied.