RESOLVED – IT Technology Notification – HRProd Process Scheduler is currently unavailable (06/01/2016 5:00 PM)

June 2, 2016

Technology Notification:

HRProd Process Scheduler is currently available.

[x] This issue has been resolved: 06/01/2016 5:00 PM

Any future updates will be posted at: www.grcc.edu/status

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IT Technology Notification HRProd Process Scheduler Unavailable (06/01/2016 3:00 PM)

June 1, 2016

Technology Notification:

HRProd Process Scheduler is currently unavailable.

[x] This issue is currently being investigated: 06/01/2016 3:00 PM

Any future updates will be posted at: www.grcc.edu/status


Resolved – IT Technology Notification – PeopleSoft Login Issues (05/20/2016 9:15 AM)

May 20, 2016

Technology Notification:

All login issues with PeopleSoft have been resolved. Engineers will continue to monitor this service.

[x] This issue has been resolved: 05/20/2016 9:30 AM

Any future updates will be posted at: www.grcc.edu/status

Also available through: https://grccitstatus.wordpress.com/, http://www.grcc.edu/informationtechnology/customersupport, https://twitter.com/grccithelp, and www.facebook.com/grccit.


IT Technology Notification – PeopleSoft Login Issues (05/20/2016 7:30 AM)

May 20, 2016

Technology Notification:

The Online Center and CSProd are both currently unavailable. Users are receiving the following error message upon login:

“bea.jolt.ServiceException: TPENOENT – no entry found”

Engineers are aware of the issue and are working to restore this service as soon as possible.

Any future updates will be posted at: www.grcc.edu/status or

Also available through: https://grccitstatus.wordpress.com/, http://www.grcc.edu/informationtechnology/customersupport, https://twitter.com/grccithelp, and www.facebook.com/grccit


IT Scheduled Maintenance – Database Security Maintenance (5/5/16 11:00 PM)

May 5, 2016

Technology Maintenance –

Database security maintenance will be conducted on the following systems tonight, May 5th starting at 11:00 PM being completed by 1:00 AM on Friday, May 6th:

  • PeopleSoft (CS, FS, HRProd, Online Center)
  • ImageNow
  • Blackboard

Access to these systems will be unavailable during this time.

Any future updates will be posted at: www.grcc.edu/status

Also available through:https://grccitstatus.wordpress.com/,http://www.grcc.edu/informationtechnology/customersupport,https://twitter.com/grccithelp, and www.facebook.com/grccit


IT Scheduled Maintenance – FSProd tools complete (Friday, April 22 3pm)

April 22, 2016

Technology Notification
Technology Maintenance – tools maintenance for FSProd went faster than originally anticipated. It is now available for use.

Any future updates will be posted at: www.grcc.edu/status

Also available through: https://grccitstatus.wordpress.com/, http://www.grcc.edu/informationtechnology/customersupport, https://twitter.com/grccithelp and www.facebook.com/grccit

Rachel Bower
IT Customer Support
(616) 234-HELP (4357) ithelp


IT Scheduled Maintenance – FSPROD tools maintenance

April 19, 2016

Technology Notification

Technology Maintenance – FSPROD will be down for tools maintenance starting at 5:00 pm on Thursday, April 21st and will be available by 8:00 am on Monday, April 25th.

Any future updates will be posted at: www.grcc.edu/status

Also available through: https://grccitstatus.wordpress.com/, http://www.grcc.edu/informationtechnology/customersupport, https://twitter.com/grccithelp and www.facebook.com/grccit