IT Technology Notification – GW Mobility Unavailable for Maintenance (10/16/15 10:45 AM)

October 16, 2015

Technology Notification:

GroupWise Mobility (GWMC) is currently unavailable for maintenance, all services are expected to be restored by 11:15 AM (10/16/15).

Any future updates will be posted at: Also available through http://www.grcc.edu/informationtechnology/customersupport, https://grccitstatus.wordpress.com, https://twitter.com/grccithelp, and www.facebook.com/grccit


Resolved – IT Technology Notification: Delay With Email Services

September 3, 2015

Technology Issue Resolved:

Staff members should no longer be experiencing delays when using email services.

Remember: GRCC Information Technology staff will never ask for your password.


IT Technology Notification: Delay With Email Services

September 3, 2015

Technology Notification:

Email services at Grand Rapids Community College are currently experiencing a delay. This is a result of a recent phishing email. Staff may experience delays in using the following services and functions:

  • Using the email function on Canon printers; and
  • Email sent through PeopleSoft

Remember: GRCC Information Technology staff will never ask for your password.


IT Notification – Spam email to GRCC’s account users

April 2, 2015

Technology Notification:

We have been alerted to a spam email coming from a GRCC Faculty GroupWise account. If you receive any email that looks like the one below, please DO NOT click the link within the email and simply delete the email from your mailbox.


IT Technology Issue ~GroupWise Password Sync to Network Login.

January 2, 2014

Technology Issue Notice: As of this morning, your GroupWise Login was to be synchronized to you network login. Due to difficulties, this has not yet been completed. Engineers are working to make this happen and we will keep you posted of any progress. Please continue to use your old GroupWise login to get into your account.

[X] This issue is being investigated

Estimated Time of Resolution: unknown

Temporary Workaround: Continue using your current GroupWise password.

Any intermittent updates will be posted at: http://www.grcc.edu/itsupport ~Also available through https://grccitstatus.wordpress.com/ and at http://twitter.com/grccithelp


Update: GroupWise, Blackboard, Network password will be the same: Thursday, January 2nd 2014

December 20, 2013

Reminder:
Beginning Thursday, January 2nd 2014, the GRCC staff and faculty email (GroupWise) will use the same user-name and password used to login to campus computers and Blackboard.

What this means to you:

Passwords for the following will be the same on Jan 2, 2014:
– Blackboard
– Network login ( the way you login to campus computers)
– GroupWise email
– Wireless
– iMageNow
– Mobile devices

What you need to be aware of:

– GroupWise Client (the one installed on your office computers) and Web (mail.grcc.edu) will use the same user-name and password

– If you already setup your GroupWise password as your network login password, nothing will change. They will be the same.

– Password for GroupWise, Blackboard, and Network will expire after 120 Days
– Password can be reset off campus by going to grcc.edu/password OR on a campus computer by using the following:
Username: lookup
Password: lookup

One less password to worry about in the New Year. If you have any questions regarding this, please call the IT Customer Support Help Desk at 234-HELP (4357).

Thank you for your understanding.


Update: GroupWise, Blackboard, Network password will be the same: Thursday, January 2nd 2014

December 16, 2013

Beginning Thursday, January 2nd 2014, the GRCC staff and faculty email (GroupWise) will use the same user-name and password used to login to campus computers and Blackboard.

What this means to you:

Passwords for the following will be the same on Jan 2, 2014:
– Blackboard
– Network login ( the way you login to campus computers)
– GroupWise email
– Wireless
– iMageNow
– Mobile devices

What you need to be aware of:

– GroupWise Client (the one installed on your office computers) and Web (mail.grcc.edu) will use the same user-name and password

– If you already setup your GroupWise password as your network login password, nothing will change. They will be the same.

– Password for GroupWise, Blackboard, and Network will expire after 120 Days
– Password can be reset off campus by going to grcc.edu/password OR on a campus computer by using the following:
Username: lookup
Password: lookup

One less password to worry about in the New Year. If you have any questions regarding this, please call the IT Customer Support Help Desk at 234-HELP (4357).

Thank you for your understanding.


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