Technology Notification – Blackboard Transact Upgrade (8/21/17)

August 17, 2017

Technology Notification –

Blackboard Transact will undergo scheduled maintenance starting at 9:00 AM on Monday, August 21st. The maintenance is scheduled to last all day. During the maintenance, the following will be impacted:

  • Registers in Student Life, Quiet Café, Sneden Café, Raider Grille, Art & Bevs, and the Library) will be offline.
  • Smaller RaiderCard readers (Heritage, FFH Courtesy window, FFH Concessions, ePrint, Campus Police, Subway, and Patatas) will be online, but not be able to accept RaiderCard.
  • Student parking ramp entrance/exit gates will be up because the readers will be offline. Employee parking ramp entrance/exit gates will still operate offline.
  • RaiderCard machines (cash-to-card machines) will be offline, so you won’t be able to check your balance or add funds.
  • Door access will operate in offline mode, so door access should function as normal.
  • RaiderCard fund transfers will be unavailable.
  • eAccounts acccess via the mobile app and/or the web will be unavailable.
  • Printing can only be done using a department account. Personal accounts will be unavailable.
  • RaiderCards can’t be printed.
  • RaiderCard door and parking access cannot be granted or revoked.

If you have any questions, please contact IT Customer Support at or 234-HELP.

Any future updates will be posted at:

Also available through:


Technology Notification – Spam email – Fwd: University Project Scheduled (8/17/2017)

August 17, 2017

Technology Notification:
A spam email is being received across campus containing the following information:
Subject:Fwd: University Project Scheduled
From: “<username>”
This email was not from the GRCC IT Department. This is a spam and must be deleted from your inbox.

  • Information Technology will never ask for your password.
  • Do not open unexpected messages from an unknown sender.
  • Do not click links or download any attachments from any suspect messages.
  • Do not use your work email address for mailing lists.

Tips for identifying spam messages:

  • Check for grammar and spelling errors
  • Check the sender email address, if unknown do not trust it
  • Beware of urgent or threatening language
  • Do not trust the header or signature of the email
  • Message is requesting personal information
  • You’re asked to send money

If you see any suspect messages please immediately report them to the IT Support Desk at or by calling 234-4357(HELP).
Any future updates will be posted at:
Also available through:,, and