Technology Notification – PeopleSoft Maintenance (12/01/16 and 12/03/16)

November 30, 2016

Technology Maintenance Notification:

IT will be applying required year end maintenance to PeopleSoft Student and HR on Saturday. We are also upgrading PeopleSoft Financials which will start on Thursday evening. Please see the details below for outage windows.

PeopleSoft Maintenance on Saturday

PeopleSoft Human Resources (HRPROD) will be down on Saturday, December 3rd from 8:00 AM until noon for required year end maintenance.

Additionally, PeopleSoft Student (CS9PROD) including the Online Center, will be down on Saturday, December 3rd from 12:30 PM until 3:30 PM for required year end maintenance. During this time students will not be able to access the Online Center and employees will not be able to view their pay information.

FSPROD Upgrade Begins Thursday, December 1st at 5 PM

IT will be upgrading the PeopleSoft Financials system – FSPROD – to version 9.2 beginning Thursday, December 1st at 5:00 PM. FSPROD will be unavailable to its users until 8:00 AM Monday, December 5th.

Any future updates will be posted at: www.grcc.edu/status

Also available through:
https://grccitstatus.wordpress.com
http://www.grcc.edu/informationtechnology/customersupport
https://twitter.com/grccithelp
https://www.facebook.com/GRCCit/
Click to add a signature

Advertisements

Technology Notification – Camtasia Version Release (11/29/16)

November 29, 2016

Technology Notification –

We are pleased to announce that Camtasia version 9.0.1 is now available for install from the Software Center. This release is not mandatory and the previous version, Camtasia Studio 8.6.0, is also still available in the Software Center.

The interface has changed from 8.6.0 to 9.0.1. Please refer to https://support.techsmith.com/hc/en-us/articles/227109847–Camtasia-8-to-9-Where-is-it-now- for more information. Please note that the option to share to Google Drive currently is not working and will crash the application if selected. We are working with TechSmith support to resolve this issue.

The Camtasia installer in the Software Center is only available to GRCC issued computers running Windows. If you have a GRCC issued Mac or you have a personal device that you would like the software installed on, please contact IT Customer Support (http://grcc.edu/informationtechnology/customersupport) for assistance. Camtasia 8.6.0 and 9.0.1 will both be available via the Software Center through May 3, 2017, at which point all GRCC issued computers running Windows with Camtasia 8.6.0 installed will automatically be updated to Camtasia 9.0.1.

Information on how to access the Software Center can be found at https://grouplink.grcc.edu:8443/ehelpdesk/kb/kbView.glml?kbId=813.

To schedule a one-on-one training session, please email Distance Learning and Instructional Technologies (http://grcc.edu/distancelearningandinstructionaltechnologies) at dlit@grcc.edu.

Camtasia Help:
https://support.techsmith.com/hc/en-us/article_attachments/213839668/Camtasia_9-3_Help.pdf

Camtasia Video Tips:
https://support.techsmith.com/hc/en-us/article_attachments/213950927/Camtasia_9-3_VideoTips.pdf

Camtasia Release Notes:https://www.techsmith.com/camtasia-version-history.html


Technology Notification – Spam Email Subject: RE: Admin Account Violation Notice: (11/22/16 9:30 AM)

November 22, 2016

IT Technology Notification – My Degree Path upgrade

November 17, 2016

Technology Notification

IT will be upgrading the My Degree Path production environment to version 4.1.4. on Friday, November 18th at 3 pm. My Degree Path will be unavailable from the Online Center during the time the system is being upgraded. Access to My Degree Path will be restored by Saturday, November 19th at 8:00 am.

Also available through: https://grccitstatus.wordpress.com/, http://www.grcc.edu/informationtechnology/customersupport, https://twitter.com/grccithelp and www.facebook.com/grccit


Resolved Technology Issue – 25Live Service (11/09/16 9:50 AM)

November 9, 2016

Technology Issue:

Service to 25Live has been restored.


Technology Issue – 25Live Service (11/09/16 8:15 AM)

November 9, 2016

Technology Issue:

GRCC’s room reservation system, 25Live, is currently not loading for users.

We are working with the service provider to restore service as soon as possible.

[X] Issue Identified: 11/09/16 8:15 AM

Any future updates will be posted at: www.grcc.edu/status

Also available through:
https://grccitstatus.wordpress.com
http://www.grcc.edu/informationtechnology/customersupport
https://twitter.com/grccithelp
https://www.facebook.com/GRCCit/


IT Notification – Office 2016 Available

November 4, 2016

Technology Notification –

We are pleased to announce that Office 2016 is now available for download in the Software Center. The previous version, Office 2013 is still available for use and will not be uninstalled from campus computers. Information on how to access the Software Center can be found at https://grouplink.grcc.edu:8443/ehelpdesk/kb/kbView.glml?kbId=813.

New features in the Windows release include:

  • ability to create, open, edit, and save files in the cloud straight from the desktop
  • new search tool for commands available in Word, PowerPoint, Excel and Outlook named “Tell Me”
  • more “Send As” options in Word and PowerPoint
  • co-authoring in real time with users connected to Office Online

Other smaller features include:

  • Insights, a feature powered by Bing to provide contextual information from the web
  • designer sidebar in PowerPoint to optimize the layout of slides
  • new chart types and templates in Excel (such as treemap, sunburst chart, waterfall chart, box plot and histogram, and financial and calendar templates)
  • new animations in PowerPoint (such as the Morph transition)
  • ability to insert online video in OneNote
  • data loss prevention feature in Word, Excel, and PowerPoint