Technology Notification – Maintenance on GroupWise Mobility (9/29 10:00 PM)

Technology Notification:

Information Technology will be performing required maintenance on GroupWise Mobility beginning this evening, September 29th, from 10:00 PM until 5:00 AM Friday, September 30th. All Faculty and staff syncing GroupWise with their mobile devices will not be able to receive or send messages until maintenance is completed.

Any future updates will be posted at: www.grcc.edu/status
Also available through: https://grccitstatus.wordpress.com/, http://www.grcc.edu/informationtechnology/customersupport, https://twitter.com/grccithelp and www.facebook.com/grccit

Technology Notification – Maintenance on GroupWise Mobility (9/29 10:00 PM)

Technology Notification:

Information Technology will be performing required maintenance on GroupWise Mobility beginning this evening, September 29th, from 10:00 AM until 5:00 AM Friday, September 30th. All Faculty and staff syncing GroupWise with their mobile devices will not be able to receive or send messages until maintenance is completed.

Any future updates will be posted at: www.grcc.edu/status

Also available through: https://grccitstatus.wordpress.com/, http://www.grcc.edu/informationtechnology/customersupport, https://twitter.com/grccithelp and www.facebook.com/grccit

Information Technology Notification: Spam Email

Information Technology Notification: Spam Email

Subject: RE: Dearest one
From: Wendy Johnson

Notice:
This email was not from the GRCC IT Department. This is a spam and must be deleted immediately from both your inbox and trash.

  • Information Technology will never ask for your password.
  • Do not open unexpected messages from an unknown sender.
  • Do not click links or download any attachments from any suspect messages.
  • Do not use your work email address for mailing lists.

Tips for identifying spam messages:

  • Check for grammar and spelling errors
  • Check the sender email address, if unknown do not trust it
  • Beware of urgent or threatening language
  • Do not trust the header or signature of the email
  • Message is requesting personal information
  • You’re asked to send money

If you see any suspect messages please immediately report them to the Information Technology Support Desk at ithelp or by calling 234-4357(HELP).

Any future updates will be posted at: www.grcc.edu/status

Also available through: https://grccitstatus.wordpress.com/,http://www.grcc.edu/informationtechnology/customersupport,https://twitter.com/grccithelp and www.facebook.com/grcci

Resolved – Technology Notification: RaiderCard Deposits / Vending Transactions (09/28/2016 4:00 PM)

Technology Notification:

All issues with RaiderCard deposits and transactions have been resolved. Engineers will continue to monitor this service.

[x] Issue resolved: 09/28/16 4:00 PM

Any future updates will be posted at: www.grcc.edu/status

Also available through: https://grccitstatus.wordpress.com/, http://www.grcc.edu/informationtechnology/customersupport,https://twitter.com/grccithelp and www.facebook.com/grccit

Technology Update Notification – Raidercard Deposits / Vending Transactions Unavailable (09/28/16 1:30 PM)

Technology Update Notification:

Raidercard deposits through eAccounts is currently unavailable. Additionally, Raidercard transactions at all vending machines is currently unavailable, however cash and credit card transactions will continue to work.

Engineers are working with the service provider to restore the service as soon as possible.

[X] Issue updated: 09/28/16 1:30 PM

Any future updates will be posted at: www.grcc.edu/status

Also available through: https://grccitstatus.wordpress.com/, http://www.grcc.edu/informationtechnology/customersupport,https://twitter.com/grccithelp and www.facebook.com/grccit

Information Technology Notification: Spam Email

Information Technology Notification: Spam Email

Subject: RE: System Administrator
From: Abigail Beaumont bsms3081

Partial Body Message: “Your mailbox have exceeded the set quota limit by the admin please click here”

Notice:
This email was not from the GRCC IT Department. This is a spam and must be deleted immediately from both your inbox and trash.

  • Information Technology will never ask for your password.
  • Do not open unexpected messages from an unknown sender.
  • Do not click links or download any attachments from any suspect messages.
  • Do not use your work email address for mailing lists.

Tips for identifying spam messages:

  • Check for grammar and spelling errors
  • Check the sender email address, if unknown do not trust it
  • Beware of urgent or threatening language
  • Do not trust the header or signature of the email
  • Message is requesting personal information
  • You’re asked to send money

If you see any suspect messages please immediately report them to the Information Technology Support Desk at ithelp or by calling 234-4357(HELP).

Any future updates will be posted at: www.grcc.edu/status

Also available through: https://grccitstatus.wordpress.com/, http://www.grcc.edu/informationtechnology/customersupport, https://twitter.com/grccithelp and www.facebook.com/grccit

Technology Notification – Raidercard Deposits Unavailable (09/27/16 7:30 PM)

Technology Notification:

Raidercard deposits through eAccounts is currently unavailable. Engineers are working with the service provider to restore the service as soon as possible.

[X] Issue identified: 09/27/16 7:30 PM

Any future updates will be posted at: www.grcc.edu/status

Also available through: https://grccitstatus.wordpress.com/, http://www.grcc.edu/informationtechnology/customersupport,https://twitter.com/grccithelp and www.facebook.com/grccit

Technology Notification – Google Workshop Offerings

Technology Notification:

Information Technology is pleased announce that we will be facilitating three Google Workshops in the coming weeks! Do you have an idea that you’d like to try in your classroom and/or office that would work using the Google Drive tools, but can’t determine how to make it happen? Or would you simply like some one-on-one training in Google Docs, Sheets, Slides, or Forms? Come join us for an open session offering one-on-one assistance with making your idea’s happen! This session allows users to bring their idea’s to life and offers additional training opportunities for those simply looking to learn more about the tools we rolled out earlier this fall.

This workshop will be held in the Main building room 351 on the following dates:

  • Tuesday, October 18 (1-4 PM)
  • Thursday, October 27 (8 AM-12 PM)
  • Monday, November 14 (8 AM – 12 PM)

This is an open format session for walk-ins, join us at any time during the workshop for help, no need to stay the whole time! The room has 16 computers available for your use, however you are welcome to bring a laptop instead.

Looking forward to see you there!

Resolved Technology Outage – GroupWise (09/16/16 10:40 AM)

Technology Notification:

GroupWise access off campus has been restored. We apologize for the inconvenience.

[x] This issue is resolved: 09/16/16 10:51 AM

Any future updates will be posted at: www.grcc.edu/status
Also available through:https://grccitstatus.wordpress.com/,http://www.grcc.edu/informationtechnology/customersupport,https://twitter.com/grccithelpand www.facebook.com/grccit