Technology Notification – Maintenance on GroupWise Mobility (9/29 10:00 PM)

September 29, 2016

Technology Notification:

Information Technology will be performing required maintenance on GroupWise Mobility beginning this evening, September 29th, from 10:00 PM until 5:00 AM Friday, September 30th. All Faculty and staff syncing GroupWise with their mobile devices will not be able to receive or send messages until maintenance is completed.

Any future updates will be posted at: www.grcc.edu/status
Also available through: https://grccitstatus.wordpress.com/, http://www.grcc.edu/informationtechnology/customersupport, https://twitter.com/grccithelp and www.facebook.com/grccit

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Technology Notification – Maintenance on GroupWise Mobility (9/29 10:00 PM)

September 29, 2016

Technology Notification:

Information Technology will be performing required maintenance on GroupWise Mobility beginning this evening, September 29th, from 10:00 AM until 5:00 AM Friday, September 30th. All Faculty and staff syncing GroupWise with their mobile devices will not be able to receive or send messages until maintenance is completed.

Any future updates will be posted at: www.grcc.edu/status

Also available through: https://grccitstatus.wordpress.com/, http://www.grcc.edu/informationtechnology/customersupport, https://twitter.com/grccithelp and www.facebook.com/grccit


Information Technology Notification: Spam Email

September 29, 2016

Information Technology Notification: Spam Email

Subject: RE: Dearest one
From: Wendy Johnson

Notice:
This email was not from the GRCC IT Department. This is a spam and must be deleted immediately from both your inbox and trash.

  • Information Technology will never ask for your password.
  • Do not open unexpected messages from an unknown sender.
  • Do not click links or download any attachments from any suspect messages.
  • Do not use your work email address for mailing lists.

Tips for identifying spam messages:

  • Check for grammar and spelling errors
  • Check the sender email address, if unknown do not trust it
  • Beware of urgent or threatening language
  • Do not trust the header or signature of the email
  • Message is requesting personal information
  • You’re asked to send money

If you see any suspect messages please immediately report them to the Information Technology Support Desk at ithelp or by calling 234-4357(HELP).

Any future updates will be posted at: www.grcc.edu/status

Also available through: https://grccitstatus.wordpress.com/,http://www.grcc.edu/informationtechnology/customersupport,https://twitter.com/grccithelp and www.facebook.com/grcci


Resolved – Technology Notification: RaiderCard Deposits / Vending Transactions (09/28/2016 4:00 PM)

September 28, 2016

Technology Notification:

All issues with RaiderCard deposits and transactions have been resolved. Engineers will continue to monitor this service.

[x] Issue resolved: 09/28/16 4:00 PM

Any future updates will be posted at: www.grcc.edu/status

Also available through: https://grccitstatus.wordpress.com/, http://www.grcc.edu/informationtechnology/customersupport,https://twitter.com/grccithelp and www.facebook.com/grccit


Technology Update Notification – Raidercard Deposits / Vending Transactions Unavailable (09/28/16 1:30 PM)

September 28, 2016

Technology Update Notification:

Raidercard deposits through eAccounts is currently unavailable. Additionally, Raidercard transactions at all vending machines is currently unavailable, however cash and credit card transactions will continue to work.

Engineers are working with the service provider to restore the service as soon as possible.

[X] Issue updated: 09/28/16 1:30 PM

Any future updates will be posted at: www.grcc.edu/status

Also available through: https://grccitstatus.wordpress.com/, http://www.grcc.edu/informationtechnology/customersupport,https://twitter.com/grccithelp and www.facebook.com/grccit


Information Technology Notification: Spam Email

September 28, 2016

Information Technology Notification: Spam Email

Subject: RE: System Administrator
From: Abigail Beaumont bsms3081

Partial Body Message: “Your mailbox have exceeded the set quota limit by the admin please click here”

Notice:
This email was not from the GRCC IT Department. This is a spam and must be deleted immediately from both your inbox and trash.

  • Information Technology will never ask for your password.
  • Do not open unexpected messages from an unknown sender.
  • Do not click links or download any attachments from any suspect messages.
  • Do not use your work email address for mailing lists.

Tips for identifying spam messages:

  • Check for grammar and spelling errors
  • Check the sender email address, if unknown do not trust it
  • Beware of urgent or threatening language
  • Do not trust the header or signature of the email
  • Message is requesting personal information
  • You’re asked to send money

If you see any suspect messages please immediately report them to the Information Technology Support Desk at ithelp or by calling 234-4357(HELP).

Any future updates will be posted at: www.grcc.edu/status

Also available through: https://grccitstatus.wordpress.com/, http://www.grcc.edu/informationtechnology/customersupport, https://twitter.com/grccithelp and www.facebook.com/grccit


Technology Notification – Raidercard Deposits Unavailable (09/27/16 7:30 PM)

September 27, 2016

Technology Notification:

Raidercard deposits through eAccounts is currently unavailable. Engineers are working with the service provider to restore the service as soon as possible.

[X] Issue identified: 09/27/16 7:30 PM

Any future updates will be posted at: www.grcc.edu/status

Also available through: https://grccitstatus.wordpress.com/, http://www.grcc.edu/informationtechnology/customersupport,https://twitter.com/grccithelp and www.facebook.com/grccit