Technology Issue Resolved:
Batch processes are not going through Image Now. Please refrain from scanning or linking any documents in Image Now while we work to resolve this issue.
[X] This issue has been resolved 12/13/2013 4:47 PM
Disturbance Resolution Details:
Rebooted Oracle database to clear locks on the following table “IN_OSM_TREE_FSS.” Scanning and linking documents in Image Now is functioning normally.
[X] This issue is being investigated
Initial Discovery Date/Time: 12/16/2013 12:20 PM