Resolved – IT Technology Issue ~Blackboard Slowdown issue has been resolved. 3:45 P.M.

October 9, 2013

Technology Issue Resolved: Blackboard slowdown – Some users have been experiencing slowness on Blackboard

[X] This issue has been resolved: 10/09/2013 3:45 P.M.
Disturbance Resolution Details: All Blackboard servers restarted.

[X] This issue is being investigated
Initial Discovery Date/Time: 10/08/2013

Any intermittent updates will be posted at: http://www.grcc.edu/itsupport ~Also available through https://grccitstatus.wordpress.com/ and at http://twitter.com/grccithelp

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IT Technology Issue ~Blackboard Slowdown 2:52 p.m.

October 9, 2013

Technology Issue Notice: Blackboard slowdown – Some users have been experiencing slowness on Blackboard.

[X] This issue is being investigated
Blackboard servers are being rebooted one at a time in order to keep from interrupting classes. Blackboard will not be down during the reboots.

Initial Discovery Date/Time: 10/09/2013 1:10 p.m.
Estimated Time of Resolution: 10/09/2013 3:55 p.m.

Any intermittent updates will be posted at: http://www.grcc.edu/itsupport ~Also available through https://grccitstatus.wordpress.com/ and at http://twitter.com/grccithelp