Resolved: IT Technology Issue ~Bb Transact/Printing from personal funds. 11:57 am

Technology Issue Resolved: All Raidercard services have been restored. [X] This issue has been resolved 04/03/2013 11:M55M am
Disturbance Resolution Details: Unresponsive Bb Transact services have been resolved.

Technology Issue Update: Bb Transact services have been restarted. -Vending machine and Raider Cash-2-Card machines are back online.

-Printing from personal funds is still unavailable.
Engineers are investigating a solution.

Technology Issue Notice: The Blackboard Transact system is having issues.
All systems that rely on Bb Transact will be impacted.
-All Raidercard readers and vending machines will be disabled during the outage.
-Printing from funds in Raidercard will not be available from Canon printers.

[X] This issue is being investigated

Initial Discovery Date/Time: 04/03/2013 11:11 am

Estimated Time of Resolution: Current ETA approximately one hour.

Any intermittent updates will be posted at:
http://www.grcc.edu/itsupport ~Also available through
https://grccitstatus.wordpress.com/ and at
http://twitter.com/grccithelp

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