IT Technology Issue ~Flash plugin issues. (Firefox) 3:30 pm

Location: GRCC computer workstations.
Technology Issue Notice: When customers attempt to access any form of flash enable media(website, embedded power point etc..) they get and error message that states the flash plugin requires an update. Customers can’t do this manually so the media doesn’t function.

[X] This issue is being investigated
Initial Discovery Date/Time: 09/11/2012
[X] Work is in progress to find a solution for this issue

Temporary Workaround: Some have been resolved by simply running the NAL object(Flash Fix for Fire Fox) against the P.C. and it fixes the issue, other have not been solved using this method.

Any intermittent updates will be posted at: http://www.grcc.edu/itsupport ~Also available through https://grccitstatus.wordpress.com/ and at http://twitter.com/grccithelp

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