Resolved: IT Technology Issue ~ RaiderCard Cash2Card Machines Down (10/03/2011 1:45 PM)

October 3, 2011

Technology Issue Notice:
The RaiderCard Cash2Card machines are back online.

[X] A solution has been applied
[X] This issue has been resolved 10/03/2011 1:45 PM

[X] This issue is being investigated
Initial Discovery Date/Time: 10/03/2011 1:15 PM

Any intermittent updates will be posted at:
https://grccitstatus.wordpress.com/ and at http://twitter.com/grccithelp

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IT Technology Issue ~ RaiderCard Cash2Card Machines Down (10/03/2011 1:15 PM)

October 3, 2011

Technology Issue Notice:
The RaiderCard Cash2Card machines are currently down. If a student needs to make a transaction for their RaiderCard they may visit the Cashiers office or do it online through their Blackboard account. Engineers are working to resolve this issue.

[X] This issue is being investigated
Initial Discovery Date/Time: 10/03/2011 1:15 PM

Any intermittent updates will be posted at:
https://grccitstatus.wordpress.com/ and at http://twitter.com/grccithelp


Resolved: IT Technology Issue ~Image Now system back online. 9:58 am

October 3, 2011

Technology Issue Notice: The Image Now document management system is now available

[X] A solution has been applied
[X] This issue has been resolved 10/03/2011 9:55 am

Disturbance Resolution Details: “Batch Agent Locked” Required system reboot.

Technology Issue Notice: The Image Now document management system will be reboot
It will take approximately 10 minutes for the service to return to functionality.

Initial Discovery Date/Time: 10/03/2011 9:20 am

Any intermittent updates will be posted at: http://www.grcc.edu/itsupport ~Also available through https://grccitstatus.wordpress.com/ and at http://twitter.com/grccithelp


IT Technology Issue ~Image Now system reboot. 9:40 am

October 3, 2011

Technology Issue Notice: The Image Now document management system will be reboot
It will take approximately 10 minutes for the service to return to functionality.

Initial Discovery Date/Time: 10/03/2011 9:20 am

Any intermittent updates will be posted at: http://www.grcc.edu/itsupport ~Also available through https://grccitstatus.wordpress.com/ and at http://twitter.com/grccithelp