IT- Technology Notification: Phone System Maintenance 11:00 PM (08/30/2011)

August 30, 2011

Technology Issue Notification:

The Avaya phone system will be taken down this evening at 11:00 PM to replace a some failed hardware components. Maintenance is expected to be completed by 2:00 AM tomorrow morning. During this time, calls to/from the college will not be available. Internal calls between Cisco phones will not be affected.

Any intermittent updates will be posted at: https://grccitstatus.wordpress.com/ and at http://twitter.com/grccithelp

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Resolved: IT- Technology Issue~ GRCCWireless Unavailable (7:10 AM 8/30/2011)

August 30, 2011

Technology Issue Notice:
Students/Staff were unable to connect to GRCCWireless for Internet access. External sites were unavailable however students/staff were still able to connect to internal sites.

[X] This issue is being investigated
Initial Discovery Date/Time: 08/30/2010 6:30 AM
[X] Work is in progress to find a solution for this issue
[X] A solution has been applied
[X] This issue has been resolved (08/30/2010 7:10 AM)

Disturbance Resolution Details: GRCCWireless access has been restored.

Any intermittent updates will be posted at: https://grccitstatus.wordpress.com/ and at http://twitter.com/grccithelp