IT Scheduled Upgrade ~RAM upgrades to data servers. (7-28-2011 11pm to Midnight)

July 28, 2011

Time frame of maintenance: 11pm to Midnight
The Infrastructure group will be performing RAM upgrades on the data servers that provide access to various network drives.
During this upgrade, there will be intermittent accessibility disruptions to the S and J drives. Campus labs will be completely offline during the upgrades.

This upgrade will not affect any web services or off-site functionality. Only entities that may be on campus should see any interruption of services.

Any intermittent updates will be posted at: https://grccitstatus.wordpress.com/ and at http://twitter.com/grccithelp

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Scheduled Maintenance: Blackboard System Downtime on Monday, 8/1/2011 at 9pm

July 26, 2011

Blackboard will be down and unavailable beginning at 9:00 PM on Monday, August 1st. This downtime is required to apply a patch to the system.
Blackboard is expected to be back online and available by Tuesday morning at 8:00 AM.

Any intermittent updates will be posted at: https://grccitstatus.wordpress.com/ and at http://twitter.com/grccithelp


RESOLVED: IT Technology Issue ~PeopleSoft & Online Center unavailable. (7:55 am)

July 25, 2011

[X] This issue has been resolved (07/25/2011 @ 7:55 am) All PeopleSoft functionality has returned to normal for staff, Faculty and Students.

Technology Issue Notice: PeopleSoft and Online Center functionality is currently offline. Engineers are working to resolve the outage as quickly as possible.
Error message you may see: bea.jolt.ApplicationException: TPESVCFAIL – application level service failure
[X] This issue is being investigated
Initial Discovery Date/Time: 07/25/2011 7:25am
Disturbance Resolution Details:Any intermittent updates will be posted at: https://grccitstatus.wordpress.com/ and at
http://twitter.com/grccithelp


IT Technology Issue ~PeopleSoft & Online Center unavailable. (7:30 am)

July 25, 2011

** High Priority **

Technology Issue Notice: PeopleSoft and Online Center functionality is currently offline. Engineers are working to resolve the outage as quickly as possible.
Error message you may see: bea.jolt.ApplicationException: TPESVCFAIL – application level service failure
[X] This issue is being investigated

Initial Discovery Date/Time: 07/25/2011 7:25am
Disturbance Resolution Details:
Any intermittent updates will be posted at: https://grccitstatus.wordpress.com/ and at
http://twitter.com/grccithelp




IT Technology Issue ~GroupWise email system reboot at 12:45 pm 7/21/11

July 21, 2011

** High Priority **

Due to email performance issues, the GroupWise email system will be restarted at 12:45. The system will be unavailable for approximately 15 minutes while it restarts.
To minimize data loss, please be sure to completed with any email activity before this occurs.

Any intermittent updates will be posted at:
https://grccitstatus.wordpress.com/ and at
http://twitter.com/grccithelp