Resolved: IT System Outage: Customer Support Portal (3/25/11 7:56 am)

Access to the Support Portal has been restored and the entry page has been updated.

Disturbance Resolution Details: The system became unavailable due to an expired access password between systems. This has been corrected.

[X] A solution has been applied
[X] This issue has been resolved (03/25/2011 7:45 AM)

The IT Customer Support Portal at https://itsupport.grcc.edu:8443/ehelpdesk/ is currently unavailable.

The page returns a http status 400 error from the server.

[X] This issue is being investigated
Initial Discovery Date/Time: 03/25/2011 6:30 AM

Any intermittent updates will be posted at: https://grccitstatus.wordpress.com/ and at http://twitter.com/grccithelp

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