Resolved: IT – Technology Issue ~GroupWise system rebooted. (12:30 am)

February 28, 2011

Technology Issue Notice: The GroupWise email system was restarted. Email performance has returned to normal. [X] This issue has been resolved 02/28/2011 12:15 am

Technology Issue Notice: GroupWise Post Office errors.
User are experiencing interface performance issues and client crashing. Specific error messages may include: “8908 – Post office not responding”.

[X] This issue is being investigated
Initial Discovery Date/Time: 02/28/2011 10:30 am

Any intermittent updates will be posted at: https://grccitstatus.wordpress.com/ and at http://twitter.com/grccithelp

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IT – Technology Issue ~GroupWise performance issues. (11:15 am)

February 28, 2011

Technology Issue Notice: GroupWise Post Office errors.
User are experiencing interface performance issues and client crashing. Specific error messages may include: “8908 – Post office not responding”.

X] This issue is being investigated
Initial Discovery Date/Time: 02/28/2011 10:30 am

Any intermittent updates will be posted at: https://grccitstatus.wordpress.com/ and at http://twitter.com/grccithelp


Resolved: IT- Technology Issue ~ Printer Issues “Failed to Connect” (1:35 PM)

February 22, 2011

IT Technology Notification

Printing has been restored to campus locations.

[X] A solution has been applied
[X] This issue has been resolved (02/22/2010 @ 1:50 PM)

Staff members in multiple building across campus are unable to print at this time. When printing, they receive this error:

“Failed to connect to host PHAROS on port 28203″
Affected buildings include ATC, Main, Cook, Data Center, Cook Administration, etc…

[X] This issue is being investigated
Initial Discovery Date/Time: 02/22/2011 1:35 PM

Any intermittent updates will be posted at: https://grccitstatus.wordpress.com/ and at http://twitter.com/grccithelp


IT- Technology Issue ~ Printer Issues “Failed to Connect” (1:35 PM)

February 22, 2011

IT Technology Notification

Staff members in multiple building across campus are unable to print at this time. When printing, they receive this error:

“Failed to connect to host PHAROS on port 28203″

Affected buildings include ATC, Main, Cook, Data Center, Cook Administration, etc…

[X] This issue is being investigated
Initial Discovery Date/Time: 02/22/2011 1:35 PM

Any intermittent updates will be posted at: https://grccitstatus.wordpress.com/ and at http://twitter.com/grccithelp


Resolved: IT- Technology Issue ~ Summer 2011 Registration Unavailable (2/22/2011 8:20 AM)

February 22, 2011

Technology Issue Notification:

Resolved: This issue has been resolved, students are now able to register form Summer 2011 courses. If you receive any calls regarding a student not able to register have them log out of their account and log back in.


IT- Technology Issue ~ Summer 2011 Registration Unavailable (2/22/2011 8:00 AM)

February 22, 2011

Technology Issue Notification:

Students with 36+ credits are unable to register for Summer 2011 courses. The option to register for this term is not available to them.

[X] This issue is being investigated
Initial Discovery Date/Time: 02/22/2011 8:00 AM

Any intermittent updates will be posted at: https://grccitstatus.wordpress.com/ and at http://twitter.com/grccithelp


RESOLVED IT – Technology Issue ~Raidercard deposit option restored. (7:22 pm)

February 15, 2011

Resolved: Access to deposit funds while logged into Blackboard have been restored.

When logged into Blackboard, and attempting to make a deposit, the error “No Authentication Token posted.” appears.

[X] This issue is being investigated
Initial Discovery Date/Time: 02/15/2011 5:30 pm
[X] A solution has been applied
[X] This issue has been resolved (02/15/2011 @ 7:22 pm)

Disturbance Resolution Details:
Any intermittent updates will be posted at: https://grccitstatus.wordpress.com/ and at http://twitter.com/grccithelp