Resolved: IT – Technology Issue ~Access to Blackboard functioning normally. (8:45 am)

Resolved: Access to Blackboard has been returned to normal.

The link from that takes students and staff to Blackboard is not working consistently for all users. The link directly to Blackboard ( is also working intermittently.

An error indicating that the service is unavailable appears both on and off campus for some users.
[X] This issue is being investigated. Initial Discovery Date/Time: 11/18/2010 7:30 am
[X] Work is in progress to find a solution for this issue
[X] A solution has been found, and is currently being tested. [X] A solution has been applied
[X] This issue has been resolved (11/18/2010 @ 8:30 am)

Disturbance Resolution Details: A daily automated process failed to initialize properly causing a partial access outage to Blackboard. The service was restarted and is now functioning normally.


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