IT – Technology Issue ~ Blackboard Error 500 (Resolved – 6:45 PM)

August 31, 2010

Technology Issue Notice: Off campus site and some classrooms receive an error after logging into Blackboard.
Issue Summary: Off campus and some campus sites receive a Error 500 page error when logging onto bb.grcc.edu

[X] This issue has been resolved
Initial Discovery Date/Time: 08/30/2010 6:00 pm

Any intermittent updates will be posted at: https://grccitstatus.wordpress.com/ and at http://twitter.com/grcchelp

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IT – Technology Issue ~ Blackboard Error 500

August 31, 2010

Technology Issue Notice: Off campus site and some classrooms receive an error after logging into Blackboard.
Issue Summary: Off campus and some campus sites receive a Error 500 page error when logging onto bb.grcc.edu

[X] This issue is being investigated
Initial Discovery Date/Time: 08/30/2010 6:00 pm
[X] Work is in progress to find a solution for this issue

Any intermittent updates will be posted at: https://grccitstatus.wordpress.com/ and at http://twitter.com/grcchelp


IT – Technology Issue ~Blackboard is unavailable to some students and classrooms. – Resolved

August 31, 2010

Technology Issue Notice: Blackboard logins are not functioning normally for all users. Logins may be unavailable.
Engineers are working to resolve this issue.

[X] This issue is has been resolved
Initial Discovery Date/Time: 08/31/2010 3:45 pm

The issue for staff/students has been resolved.

Any intermittent updates will be posted at: https://grccitstatus.wordpress.com/ and at http://twitter.com/grcchelp


IT – Technology Issue ~Blackboard is unavailable to some students and classrooms. (4:20pm)

August 31, 2010

Technology Issue Notice: Blackboard logins are not functioning normally for all users. Logins may be unavailable. Engineers are working to resolve this issue.

[X] This issue is being investigated
Initial Discovery Date/Time: 08M/31/2010 3:45 pm
[X] Work is in progress to find a solution for this issue
No ETA at this time.

Any intermittent updates will be posted at: https://grccitstatus.wordpress.com/ and at http://twitter.com/grcchelp


IT Notification- Lab-Trac Down

August 31, 2010

IT Notification-
We are currently experiencing issues with Lab-Trac. In order to prevent issues for all students in labs, we have shut it down in some areas.

The RedRock engineer is working with IT to troubleshoot the issue.

Once we have information back from RedRock, we will be in a better position to gage and ETA for overall resolution.