RESOLVED: IT – Technology Issue ~Blackboard unavailable. (2:35 pm)

Technology Issue Notice: Off campus site and some classrooms receive an error after logging into Blackboard.
Issue Summary: Off campus and some campus sites receive a Error 500 page error when logging onto bb.grcc.edu

[X] This issue is being investigated
Initial Discovery Date/Time: 08/30/2010 1:20 pm
[X] Work is in progress to find a solution for this issue
[ ] A solution has been applied
[X] This issue has been resolved (08/30/2010 @ 2:30 pm)
Verified: Blackboard is now confirmed to be available from off campus locations and classrooms.
Disturbance Resolution Details: Various issues resulted in a need to restart the Blackboard system.

Any intermittent updates will be posted at: https://grccitstatus.wordpress.com/ and at http://twitter.com/grcchelp

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