RESOLVED IT – Technology Issue ~Comcast blocking GRCC email. (10:05 am)

August 6, 2010

Technology Issue Notice: Email sent to Comcast is currently being blocked by Comcast. We currently are on their “Blocklist” and are working with them to be removed.
Issue Summary: At this time – any email going to a Comcast email address will not be received.
Estimated Time of Resolution: We hope to have this cleared up within the next 24 hours.

[X] This issue is being investigated
Initial Discovery Date/Time: 08/04/2010
[X] A solution has been applied
[X] This issue has been resolved (8/6/2010 9:40 AM)
Disturbance Resolution Details: Comcast has removed various GRCC IP Addresses from their block list.

Any intermittent updates will be posted at: https://grccitstatus.wordpress.com/ and at http://twitter.com/grcchelp

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IT – Technology Issue ~ImageNow System Rebooot. (10:00 am)

August 6, 2010

Technology Issue Notice: ImageNow is experiencing performance issues.
Issue Summary: ImageNow is experiencing performance issues and the system will be rebooted at 10 AM to resolve these issues. Please make sure you are not logged into ImageNow during this maintenance window.
Estimated Time of Resolution: It will take approximately one hour for the system to be fully operational.

Any intermittent updates will be posted at: https://grccitstatus.wordpress.com/ and at http://twitter.com/grcchelp