Technology Issue Notice: Staff are unable to send email to anyone that is not within the @grcc.edu domain, or anything that passes through the outgoing server. Issue Summary:
Off campus email is being cued, but not sent.
Sending PDF’s from MFP’s are failing.
Instructors cannot email students
Estimated Time of Resolution: 30 minutes or less
[X] This issue is being investigated
Initial Discovery Date/Time: 07/12/2010 10:42 pm
[X] Work is in progress to find a solution for this issue
[X A solution has been found, and is currently being tested. [X A solution has been applied
[X] This issue has been resolved (07/13/2010 8:20 am)
Disturbance Resolution Details: The GroupWise server that handled outgoing email failed and needed to be restarted.