RESOLVED: IT – Technology Issue ~FSPROD Services Reboot. (10:40 am)

June 7, 2010

Technology Issue Notice: Scheduled FSPROD maintenance at 12 Noon.
Issue Summary: In an attempt to resolve known performance issues in FSPROD, IT will be restarting PeopleSoft Financial services at Noon today. (6-7-2010)
Estimated Time of Resolution: FSPROD services should become available within 45 minutes to an hour. During this time, FSPROD will be unavailable.

[X] This issue is being investigated
[X] Workaround as been applied – Root cause being investigated
Temporary Workaround: Detailed instructions of current workaround, or type “None at this time” if the issue is still being investigated. [X] Work is in progress to find a solution for this issue
[X] A solution has been found, and is currently being tested. [X] A solution has been applied
[X] This issue has been resolved (MM/DD/YYYY @ 12:45 pm)
Disturbance Resolution Details: FSPROD is available again.

Intermittent updates will be posted at: https://grccitstatus.wordpress.com/ and at http://twitter.com/grcchelp

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IT Informational Notification: Scheduled Maintenance – Zen Server Patching

June 7, 2010

On Thursday, June 10th, IT will be patching one of the Zen management servers. (Network authentication) This change is taking place to fully support future versions of Windows.

IT system imaging will be unavailable at various points of this maintenance window, This work should have no visible impact on students.

If you have any questions or concerns please contact the Help Desk at extension 3688 or email ITHELP@grcc.edu.


IT – Technology Issue ~FSPROD Services Reboot. (10:40 am)

June 7, 2010

Technology Issue Notice: Scheduled FSPROD maintenance at 12 Noon.
Issue Summary: In an attempt to resolve known performance issues in FSPROD, IT will be restarting PeopleSoft Financial services at Noon today. (6-7-2010)
Estimated Time of Resolution: FSPROD services should become available within 45 minutes to an hour. During this time, FSPROD will be unavailable.

[X] This issue is being investigated
[X] Workaround as been applied – Root cause being investigated
Temporary Workaround: Detailed instructions of current workaround, or type “None at this time” if the issue is still being investigated. [X] Work is in progress to find a solution for this issue
[X] A solution has been found, and is currently being tested.

Intermittent updates will be posted at: https://grccitstatus.wordpress.com/ and at http://twitter.com/grcchelp