Resolved: IT-Technology Issue~ GroupWise E-mail Down

May 11, 2010

Technology Issue Notice: GroupWise has been intermittently freezing/closing causing staff both on and off campus to not be able to access their e-mail account.

[X] This issue is being investigated
Initial Discovery Date/Time: 5/11/10 8:45 AM
[X] This issue is Resolved:
Date/ Time: 5/11/10 11:00 AM

Resolution Details: The GroupWise network adapter kept dropping service. The GroupWise server had to be rebooted in order to resolve the issue.

Intermittent updates will be posted at:
https://grccitstatus.wordpress.com/ and at http://twitter.com/grcchelp

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IT Informational Notification

May 11, 2010

The Data Center Server Room will undergo scheduled cleaning & upkeep on Wednesday, May 12 (After 10 pm).
We do not expect there to be any technology interruptions or issues during this time.