Resolved: IT-Technology Issue~ Online Center Login Error

Technology Issue Notice: Students/Staff/Faculty are unable to log into the Online Center Account.

Issue Summary: Error received is, “bea.jolt.ServiceException: TPENOENT – no entry found”

[X] This issue is being investigated
Initial Discovery Date/Time: 01/10/2010 1:00 pm

[X] This issue has been resolved: 1/20/2010 1:30 pm

Disturbance Resolution Details:
The database controlling access to this system was refreshed Tuesday evening, during the refresh the password was entered incorrectly requiring that it be reset.

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