Technology Issue Notice:
Several GRCC web sites are affected by an expired Security Certificate Error. This results in a cautionary message on the web-site that warns the visitor of a potentially un-trusted web-site. In addition, some reports such as class lists are not running as expected, and some staff are getting pop-up messages indicating the site has both trusted and un-trusted information – do they want to proceed.
Estimated Time to Resolution: 3 Business days – January 4th 2010
[X] This issue is being investigated – Initial Discovery Date/Time: 9:33 am 12/30/2009
[X] Workaround as been applied – Root cause being investigated
When you see the certificate error page, click “Continue to this website …”
Continue on – until you see the message – “Content was blocked because it was not signed by a valid security certificate.”
– In IE – Click the yellow bar at the top to display blocked content.
[X] A solution has been found and we are testing and fixing various sites:
Update 12/30/09 2:33 pm: At this time, we are waiting on the purchase of a new Security Certificate from our provider. Once we have the new certificate, we will apply it to all necessary systems.
Update 12/31/09 2:04 pm: We are still waiting on the certificate and support from our provider. Once we have the new certificate, we will apply it to all necessary systems.
Update 12/31/09 5:04 pm: We have yet to hear from our provider, and since tomorrow is a Holiday in many locations, we may not hear until we return on the 4th. If there are any updates, we will post them here. We apologize for any inconvenience this has caused.
Update 1/1/2010 2:04 pm: We have received the certificate from our provider, and we are now working on installing it to the appropriate servers. When we have certificates applied, we will note the service here. Please monitor this page for updates.
Update 1/4/2010 7:44 am: We are finding various pages that are still having some issues. We will continue to work diligently to correct this. Please contact the Help Desk with your specific errors.
Intermittent updates will be posted at: https://grccitstatus.wordpress.com/