IT – Technology Issue ~Followup: 12/11/09 Phone Outages

Issue Summary: Background information on this original disturbance can be found here: https://grccitstatus.wordpress.com/2009/12/11/resolved-it-technology-issue-campus-phone-outages-456-pm/

[X] This issue has been resolved (12/11/2009 @ 4:56 pm)

Disturbance Resolution Details:
During the network switch upgrades which took place Thursday night, the vendor we were working with misidentified several network connections and disconnected phones in the process. We are working with the vendor to prevent this error in the future.

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